Frequently Asked Questions

Quick answers to the questions we hear most often.

General

Is Hearo free?

Yes. Hearo is completely free for personal use. No paywalled features, no subscription, no ads.

Do I need an account to use Hearo?

No. You can join any public room as a guest without registering. Creating an account lets you host rooms and customise your profile.

Is Hearo available on Mac or mobile?

Currently Windows-only. A Mac version and mobile companion app are planned for 2027.

How many people can be in one room?

Public rooms support up to 10,000 viewers. Private rooms support up to 50 participants.

Privacy and Safety

Does Hearo track what I watch?

No. We do not log which content is watched in any room. Session analytics are anonymised and aggregated.

Can I make my room private?

Yes. Toggle it to Private when creating a room. Only people with your invite link can join.